Download Details

Version: 2026.1111.242.0 (latest)
File size: 597.97 MB
License: Free
Security scan: VirusTotal: 71 of 71 engines say OK (0 flagged)
Developer: HP Inc.
Supported OS: Windows 11, Windows 10
Installers: 64-bit (x64), ARM (Arm64)
Downloads: 11738
Rating: 4.8 out of 5 · 51 reviews

Reviewed by Eman Sakr
Tested on Windows 11 and 10 · November 12, 2026 · How we review

Screenshots

Pick HP Smart if you own an HP printer and want one app on your Windows PC for setup, printing and scanning.

It is free and runs on Windows 10 and 11, including Arm64 PCs. It also keeps an eye on ink or toner levels.

The standout is the built-in Diagnose & Fix tool, which checks connection and driver problems for you.

Skip it if your printer comes from another brand, because the app only talks to HP models.

What is HP Smart?

HP Smart is the desktop companion that HP Inc. builds for its own printers and scanners. It connects to the device over Wi-Fi or USB, so your PC can send print jobs, run scans and read the printer’s status.

The app also exists for macOS, iOS and Android. Which options you see depends on the printer model and your country.

Adding a printer: Wi-Fi setup and the same-network rule

The first launch walks you through finding the printer and joining it to your network. The PC and the printer need to be on the same network.

A router that splits 2.4 GHz and 5 GHz into separate names can cause trouble if the two devices land on different ones.

Tip: If the app cannot see the printer, add it first under Printers & scanners in Windows, then reopen HP Smart.

Print and scan from one screen

You can print documents, photos and web pages straight from the app. Scans can be saved on the PC as a PDF or JPEG, or sent to a cloud service.

Advanced scan and print settings vary by printer model, so a cheaper device may show fewer options than a higher-end one.

Ink and toner alerts before a job runs dry

The app shows ink or toner levels for the connected printer and can notify you when supplies run low.

Tip: Check the levels before a big print job. It saves a half-finished run.

Diagnose & Fix when printing or scanning stops

Open the app, select your printer and look for Diagnose & Fix in the support options. It checks the connection and the printer’s state, then tries to repair what it finds.

Tip: Run it before reinstalling anything. It is quicker and often enough.

HP+ printers: account, internet and optional plans

HP+ printers are cloud-connected, need an HP account and have to stay online to work properly.

The app itself costs nothing. Plans such as Instant Ink and HP Smart Advance are optional extras from HP, and they are not offered in every country.

The HP app rename: what you may see in the Microsoft Store

HP has said that HP Smart and its older myHP app are now combined into the HP app for Windows, macOS and mobile.

If a Store search shows an app simply called HP, it may be the same product line under the new name. The installer on this page is the straightforward way to get HP Smart.

HP Smart or the full printer driver package

The full driver software covers print and scan for documents and photos. HP Smart is lighter and easier to set up, and it adds ink alerts and cloud options.

Tip: If HP Smart refuses to detect a printer that Windows can already see, the full driver package can still handle printing and scanning.

Is HP Smart safe to install?

HP Smart is an official HP application. The file on this page is checked with VirusTotal and came back clean.

Always use the download button at the top of the page rather than random mirror sites.

Printer from another brand or a Windows 8.1 PC: this app is not for you

Owners of non-HP printers get nothing from it, because it does not work with other brands.

People on Windows 8.1 cannot run it, and anyone who wants only a bare driver with no extras may prefer the full driver package.

Fixing common install and startup problems

Printer not found: Put the PC and printer on the same Wi-Fi network, turn off any VPN for a moment and allow the app through Windows Firewall. Then run Diagnose & Fix from the printer’s menu in the app.
App will not open or work: Open Settings, go to Apps, select HP Smart, choose Advanced options and try Repair, then Reset. Reinstall the app if that does not help.
Setup refuses to start: Run Windows Update and try again. Older Windows versions, such as 8.1, cannot run the app.

Pros & Cons

What we liked

Free with no subscription for the app
Setup, print and scan in one place
Built-in Diagnose and Fix tool
Tracks ink and toner levels
Runs on Windows 10, 11 and Arm64

What we didn't like

Works only with HP printers
Printer discovery can fail on some networks
Some features need an HP account

Conclusion

4.8out of 5 · 51 user ratings

HP Smart is a good everyday hub for HP printer owners on Windows. It handles setup, printing, scanning and ink checks for free, and its repair tool saves time when something stops working.

If your printer is another brand, or you only want a plain driver, look at these instead.

HP Print and Scan Doctor: Better when your printer is not detected and you need a focused troubleshooting tool.
HP Scan and Capture: Better when scanning is the only thing you want from your HP device.
The full printer driver package: Better when you want print and scan support without the app layer.

For a typical home or office HP setup, HP Smart is the simplest place to start.

FAQ

Does HP Smart cost anything on Windows 11?

No, the app is free to use. Optional HP plans such as Instant Ink are separate and sold by HP.

Can I use HP Smart without an HP account?

Some features need an HP account, and HP+ printers require one. Check what your printer model supports before you sign in.

Why can’t HP Smart find my printer?

Usually the PC and printer are on different networks or a VPN or firewall is blocking discovery.

Connect both to the same Wi-Fi, allow the app through Windows Firewall and run Diagnose & Fix. You can also add the printer in Windows first.

Does HP Smart work on both Windows 10 and Windows 11?

Yes, it supports both. Windows 8.1 is not supported, so update Windows if the setup refuses to run.

What should I do when HP Smart won’t open?

Open Settings, go to Apps, select HP Smart, choose Advanced options and try Repair, then Reset. If that fails, reinstall the app.

Is HP Smart being replaced by the HP app?

HP says HP Smart and myHP are now combined into the HP app. You may see the new name in the Microsoft Store, but the app on this page works the same way for setup, printing and scanning.

Found a problem with this download? Report an outdated version, broken link, suspicious installer or incorrect information.

HP Smart